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Purchase protection

Every purchase is insured

When you pay with your Swedbank credit card, you can always be sure about the safety of the transaction because every purchase is insured.

No more worries that the items purchased with a Swedbank credit card could be damaged or stolen - the loss will be compensated by Purchase Insurance.

You will be protected against losses unexpectedly arising in connection with items purchased with Swedbank credit cards, including losses caused by mechanical damages, third-party malicious acts (theft, robbery, vandalism), natural calamities and other contingencies.

What should I do if an insured event occurs?

Without delay and as soon as possible, but in any event not later than within 14 days of occurrence of the insured event, give a notice about the loss to the Claims Handling Department of Swedbank P&C Insurance AS Latvian branch.

The Claims Handling employees will process your notice and will instruct you how to proceed.

+371 67 444 449 (24/7)

Do I need to provide any other documents apart from the insured event claim form?

The following documents must also be provided together with a completed insured event claim form.

  • proof of purchase and receipt of the item (such as original cash register receipt, online store's purchase confirmation and evidence of delivery);
  • in case of damage to the purchase - a photo of the damaged purchase and the estimated cost of repairing it.


Swedbank P&C Insurance AS Latvian branch:

+371 67 444 449 (24/7)

Balasta dambis 15, Riga, Latvia, LV-1048

Good to know

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Lūdzu izmantot Google Chrome, Mozilla Firefox vai Microsoft Edge pārlūkprogrammu.

Ar 23.03.2021. Swedbank internetbanka vairs nav pieejama, izmantojot Internet Explorer tīmekļa pārlūkprogrammu.

Tāpat nav iespējams apstiprināt Swedbank maksājumus citās vietnēs, kā arī izmantot Swedbank autentifikāciju, piemēram,

Turpmāk iesakām izmantot Google Chrome, Mozilla Firefox vai jaunāko Microsoft Edge versiju. Uzziniet, kā uz sava datora uzstādīt kādu no minētajām pārlūkprogrammām, šeit.

С 23.03.2021 Интернет-банк Swedbank недоступен в браузере Internet Explorer.

С помощью Internet Explorer невозможно авторизоваться или осуществлять платежи через Swedbank на сторонних веб-страницах.

Вместо браузера Internet Explorer мы рекомендуем использовать браузеры Google Chrome, Mozilla Firefox или Microsoft Edge. Инструкции по установке упомянутых браузеров можно найти здесь.

From 23.03.2021 Swedbank Internet Bank and Banklink is no longer available using Internet Explorer browser.

It is not possible to authorize or make payments from Swedbank on other web pages using Internet Explorer.

Instead, we suggest using Google Chrome, Mozilla Firefox or the newest version of Microsoft Edge. To find out how to install the suggested browsers, please click here.

Klientu serviss - Инфо и помощь - Customer service: +371 67 444 444

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