Purchase protection

Every purchase is insured

When you pay with your Swedbank credit card, you can always be sure about the safety of the transaction because every purchase is insured.

No more worries that the items purchased with a Swedbank credit card could be damaged or stolen - the loss will be compensated by Purchase Insurance.

You will be protected against losses unexpectedly arising in connection with items purchased with Swedbank credit cards, including losses caused by mechanical damages, third-party malicious acts (theft, robbery, vandalism), natural calamities and other contingencies.

What should I do if an insured event occurs?

Without delay and as soon as possible, but in any event not later than within 14 days of occurrence of the insured event, give a notice about the loss to the Claims Handling Department of Swedbank P&C Insurance AS Latvian branch.

The Claims Handling employees will process your notice and will instruct you how to proceed.

+371 67 444 449 (24/7)

atlidziba@swedbank.lv

Do I need to provide any other documents apart from the insured event claim form?

The following documents must also be provided together with a completed insured event claim form.

proof of purchase and receipt of the item (such as original cash register receipt, online store's purchase confirmation and evidence of delivery);
in case of damage to the purchase - a photo of the damaged purchase and the estimated cost of repairing it.

Insured Event Claim Form (PDF)

	Sum insured
For one Insured Item Special group of Insured Items which covers the following Purchases: computers, computer parts and external devices; mobile phones; glasses, incl. sunglasses; clocks and watches; unique items, valuables (incl. precious stones, precious metals and pearls); fur items.	EUR 1000 EUR 400 per one Insured Event
For one Insured Event	EUR 2000
For one year	EUR 4000
Excess of a single event	EUR 30