Personal data means any information that can be linked to a specific person. This can be the first name, surname, contact information, card payment details, information about concluded agreements, customer satisfaction, and much more.
We obtain personal data directly from you and from the products and services you use. In this regard, we process the data you provide to us when you contact us via Swedbank Internet Banking, mobile app, branches, as well as over the phone and by e-mail. We can also obtain personal data from other persons, such as public registers (Land Register or Credit Register etc.) and use it, for example, for issuing mortgage loans or setting up an insurance policy.
We can also process data about you if you are a natural person’s or legal entity’s representative, transaction party, heir, ultimate beneficial owner etc.
Read more in Swedbank Principles of Processing Personal Data chapter 3