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Internet shopping

Enable online payments for card to be able to pay for purchases at online stores!

The online payments feature must be enabled for each card separately.

How to pay by card at online stores

  1. Card number.
  2. Cardholder’s full name.
  3. Card expiry date.
  4. Card’s CVC2** code.

* Debit / Credit designation on the front side of the card will help you understand what type of card you have: “Debit” meaning debit card and “Credit” - credit card

** For oldest card could be CVV/CVC.

Before confirming the purchase, check if the details and value of the purchase are stated accurately on the merchant’s page.

We recommend shopping at stores with websites bearing the Mastercard Identity Check and/or Visa Secure logotypes which denote a secure purchase system.

If the merchant has joined the Mastercard Identity Check and/or Visa Secure system, then for extra safety the purchase will need to be verified via Swedbank Internet Banking.

If the store’s website doesn’t have the Mastercard Identity Check and/or Visa Secure logo, then additional verification via Swedbank Internet Banking is required.

Card payments may fail at some online stores. In such cases information about other payment options can be provided to you only by the retailer.

  1. If you have the security message check is it correct and click „Continue”.
  2. Confirm the purchase with Smart ID, biometrics, PIN calculator or ID card.
  3. After confirming the purchase you will be redirected back to the merchant’s website.

Even greater security requirements under EU directive take effect from Jaunary 2021. Card payments may fail at some online stores. In such cases information about other payment options can be provided to you only by the retailer.

  • Internet shopping feature may be not enabled for the card.
  • The account lacks sufficient funds.
  • The card’s purchase transaction limit may be too low.
  • The card has expired.
  • It may be due to restrictions set by the merchant (e.g. cards of a specific type or cards issued in a specific country are not accepted).

Frequently Asked Questions

  • Make sure the card is active in the section “My Cards”. If the card is not active, it cannot be registered for internet shopping.
  • If your card is linked to other person’s or company’s account, then you first need to contact the account holder or company’s representative in order to enable internet shopping. Internet shopping can be enabled for the card only by the card’s account holder or company’s representative.

In case of supplementary card, the cardholder needs to have an active Swedbank Internet Banking user account. If you don’t have one, contact the bank for further instructions.

If the user ID or code/password is entered incorrectly more than 5 times in a row, Swedbank will block access to the respective Internet Banking user account. In such an event contact the bank by phone on 67 444 444 for instructions on how to unblock access.

The participating merchants have the following logos displayed at their internet store:

Online purchases may be confirmed with the Smart-ID, PIN calculator or eID card if the Internet shop has joined the secure shopping system Mastercard Identity Check and/or Visa Secure.

If the card is registered with the merchant for recurring purchases and a separate contract for it exists between the customer and the merchant, the merchant will be able to charge for transactions.

For example, if a user profile has been created, card details have been supplied and a contract has been signed on iTunes, Apple and Google website, then purchases will be charged to the card according to the contract irrespective of whether or not the card is registered for internet shopping.

  • If necessary, the internet shopping feature for the card can be disabled by clicking “Disable”.
  • In cases when the card is lost, we suggest temporarily suspending the card via internetbank or via the mobile app in the “Cards” section. If the card is found, it can be activated within 10 days via internetbank.
  • If the card is stolen or falls into possession of another person, the card must be closed by calling 67 444 444.
 
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Jūsu Internet Explorer pārlūkprogramma netiek atbalstīta.

Lūdzu izmantot Google Chrome, Mozilla Firefox vai Microsoft Edge pārlūkprogrammu.

Ar 23.03.2021. Swedbank internetbanka vairs nav pieejama, izmantojot Internet Explorer tīmekļa pārlūkprogrammu.

Tāpat nav iespējams apstiprināt Swedbank maksājumus citās vietnēs, kā arī izmantot Swedbank autentifikāciju, piemēram, latvija.lv.

Turpmāk iesakām izmantot Google Chrome, Mozilla Firefox vai jaunāko Microsoft Edge versiju. Uzziniet, kā uz sava datora uzstādīt kādu no minētajām pārlūkprogrammām, šeit.

С 23.03.2021 Интернет-банк Swedbank недоступен в браузере Internet Explorer.

С помощью Internet Explorer невозможно авторизоваться или осуществлять платежи через Swedbank на сторонних веб-страницах.

Вместо браузера Internet Explorer мы рекомендуем использовать браузеры Google Chrome, Mozilla Firefox или Microsoft Edge. Инструкции по установке упомянутых браузеров можно найти здесь.

From 23.03.2021 Swedbank Internet Bank and Banklink is no longer available using Internet Explorer browser.

It is not possible to authorize or make payments from Swedbank on other web pages using Internet Explorer.

Instead, we suggest using Google Chrome, Mozilla Firefox or the newest version of Microsoft Edge. To find out how to install the suggested browsers, please click here.

Klientu serviss - Инфо и помощь - Customer service: +371 67 444 444

Swedbank
  • Jūsu ierīces operētājsistēma un pārlūkprogramma ir novecojusi un netiek atbalstīta Swedbank internetbankas lietošanai. Aicinām vērsties pie Jums uzticama IT atbalsta, lai saņemtu konsultāciju un veiktu atbilstošu operētājsistēmas un pārlūkprogrammas atjauninājumu.
  • The operating system of your device & your browser are too outdated to be supported by Swedbank Internet Bank. Please, update the operating system & browser or turn to IT specialist for technical help.
  • Ваш браузер или операционная система недостаточно современны для использования в интернет банке Swedbank. Пожалуйста обновите операционную систему и браузер или обратитесь за технической помощью к ИТ специалисту.

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