Mastercard Click to Pay

• To simplify and speed up payments for purchases online
• To make online purchases more secure and avoid the hassle of entering the card details

Click to Pay is available in many online shops worldwide. To make a purchase, look for the Click to Pay symbol and add your card or use your previously saved card details to pay for your purchase.

If your card is already added to your Click to Pay profile and you have used the device before, the system will automatically recognise you by the email address or phone number when you make a purchase with Click to Pay.

Occasionally, you may be required to confirm your identity with a one-time verification code at an online shop. Simply follow the on-screen instructions and select the card you want to pay with.

The minimum requirements to use Click to Pay are:

• An active payment card with online purchases enabled
• An active phone number
• Access to e-mail address
• An online shop offering Click to Pay as a payment method

There are two ways to do this:

Through the Swedbank mobile app:

1. Open the Swedbank app
2. Choose the card you want to add
3. Tap "Add Click to Pay"
4. Check your contact details, read and agree to the terms of use
5. Confirm with PIN2 and your card will be added to Click to Pay

At an online store:

During checkout at an online store, select Click to Pay and follow the instructions to create your profile.

• Make sure the card is active and has online purchases enabled. This can be done via Internet Banking under “Cards” > “My cards”.
• Make sure you are using the latest version of Swedbank's mobile app. Restart it and try again.
• Check your Click to Pay profile. Log in to your Mastercard Click to Pay profile and make sure your card is registered and your profile details are up to date. The issue may be due to outdated details or an already existing profile.
• Add the card in another way. The card can also be added by making a purchase in an online shop with the Click to Pay option.

• Check the card settings, limits and account balance. You can check the card limits on the Internet Banking site under “Cards” > “My cards”. Make sure the daily or monthly limits have not been reached and there's enough funds in your account. Online purchases can be enabled via Internet Banking under “Cards” > “My cards”.
• Try a different web browser. Sometimes browser settings can interfere with payment processing. Try making the payment in another web browser.
• Check your Click to Pay profile. Log in to your Mastercard Click to Pay profile and make sure your card is registered and your profile details are up to date. The issue may be due to outdated details or an already existing profile.
• Get in touch with the retailer. Find out if their system accepts your card and if there are any technical issues.

You can change the details on the Mastercard Click to Pay site. Enter your email address or phone number to:

• Manage the cards added
• Add or change delivery addresses
• Change the phone number
• Manage the devices and browsers where Click to Pay information is stored
• Delete your Click to Pay profile

Important: Your email address which serves as your username cannot be changed. If you want to update it, you must first delete the existing profile and create a new profile with the new email address.

Click to Pay is designed to meet the highest security standards at every step of the payment process.

The system uses tokenization technology – instead of using physical card details, a unique code is generated. Even if someone gains access to these details, they cannot be used because the card information is not disclosed to the seller and is securely protected.

Two-factor authentication, such as a one-time confirmation code, further enhances security. Sometimes there may be an additional confirmation step at the end of the checkout to make sure that the card is used only by the cardholder.