Receiving |
Ordering the card |
Faster and easier via Internet Banking |
0.00 - 4.00 Via Internet Banking - 0.00 Via Telephone Banking - 4.00 At branches - 4.00 Ordering a card via Telephone Banking at the moment of blocking the previous card - free of charge. |
|
Production and delivery of the card |
Faster and easier by post |
Free of charge |
The way of receiving the card can be changed via Internet Banking. A card can be delivered by post to persons aged 16 or more. Countries to which card delivery by post is not available: Bosnia and Herzegovina, Guyana, Laos, Serbia, Trinidad and Tobago, Uganda, Vanuatu, Crimea, Moldova, Cuba, North Korea, Iran, Iraq, Libya, Sudan, South Sudan, Syria, Myanmar (Burma), Liberia, Ecuador, Ethiopia, Pakistan, São Tomé and Príncipe, Lebanon, Zimbabwe, Bolivia, Ghana, Kenya, Nigeria, Sri Lanka, Tanzania, Thailand, Afghanistan, Yemen, Egypt, Eritrea, Gambia, Guinea and Guinea-Bissau, Somalia, Tunisia, Ivory Coast (Côte d'Ivoire), Haiti. |
Accelerated production and delivery of card (if the design of the card has already been approved) |
In branch Ķīpsala, Spice |
Collectable within 4 hours |
35.00 |
The fee is charged in addition to the production and delivery fee. Accelerated card production and delivery can be ordered at branches or by phone via Telephone Banking on 67 444 444. If the card is ordered on business days by 13:30, it will be produced and delivered to branch Ķīpsala (Riga, Balasta dambis 15) or Spice (Riga, Jaunmoku iela 13, s/c Spice Home) within 4 business hours. Next business day delivery to other branches in and outside Riga. |
Other branches in and outside Riga |
Collectable on the next business day |
35.00 |
The fee is charged in addition to the production and delivery fee. Accelerated card production and delivery can be ordered at branches or by phone via Telephone Banking on 67 444 444. If the card is ordered on business days by 13:30, it will be produced and delivered to branch Ķīpsala (Riga, Balasta dambis 15) or Spice (Riga, Jaunmoku iela 13, s/c Spice Home) within 4 business hours. Next business day delivery to other branches in and outside Riga. |
Using |
Annual fee |
|
24,00 |
First year’s annual fee and next years’ annual fee. The fee is debited automatically from account upon activation of the card. Starting with the second year of using the card, the card's issuance/annual fee will be automatically debited from account on the 26th day of the month when the card was made. |
Purchases in Latvia and abroad |
|
Free of charge |
|
Currency exchange mark-up |
|
2% |
The fee is charged if the transaction (purchase or cash withdrawal) is made in a currency other than the card currency.Information about current exchange rates is available on the websites of the international card organizations www.mastercard.com and www.visaeurope.com |
Balance in ATMs |
- In Swedbank ATMs in Latvia |
Easy via mobile app |
Free of charge |
|
- In ATMs of other banks |
|
0.40 |
|
Printout of last 5 transactions in Swedbank ATMs in Latvia |
|
0.20 |
|
Cash transactions |
|
See Cash transactions in ATMs and retail outlets |
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Emergency cash assistance in Western Union service points |
|
42.00 |
The service is available if the card is lost or blocked. |
Claim processing |
|
Free of charge |
If processing of the claim involves obtaining documentary proof of transactions, then a fee will be charged to the amount of the actual cost of the service. |
Closing |
Closing the card |
Easier Internet Banking and the mobile app |
Free of charge |
Cards can be easily and quickly suspended in the mobile app, and will be closed automatically within 10 days. |