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Mobile Bank

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Mobile Bank allows you to receive information from the Bank and to recharge prepaid cards by using a mobile telephone and SMStext message service.

Information

The services of the mobile bank are available for customers of LMT (including the users of OKarte and AMIGO), Tele2 (including the users of Zelta Zivtina),TRIATEL users, and customers of BITE LATVIJA ( including the users of BiFri)   users

Service numbers of Mobile Bank:

  • LMT - 29310101;
  • Tele2 - 29610101;
  • TRIATEL - 25810101;
  • BITE LATVIJA – 1643.

Mobile Bank provides for its customers the opportunity to receive information on:

  • Account balances;
  • Transactions on the customer's accounts;
  • Currency exchange rate;
  • Requisites of defined payments.

Information may be delivered:

  • On a regular basis;
  • In case of changes;
  • Upon request of the customer.

Regular Delivery of Information
The customer may choose to have information delivered on a regular basis - at a defined time, hour and minute, week and the day of month.

Regular delivery applies to information on currency exchange rates and account balances.

Should the customer specify only the hour, information will be delivered daily on the bank’s business days.

When requesting information on account balances, the customer may not specify more than 6 accounts.

When requesting information on exchange rates, no more than 5 currencies may be specified.

Delivery of Information in Case of Changes
The customer may choose to be informed on changes in exchange rates or transactions effected on the account of the customer. Similar to regular delivery of information, the customer may indicate specific accounts and currencies. If you choose to receive information about all currencies, you'll recieve an SMS for each currency according to the set limit.

In case of credit or automatic payment performance/non-performance
Customer can apply for receiving information about Automatic payment of bills or bank loan (except for short-term loans) payment performance or non-performance. SMS message is sent when payment performs. In case of payment non-performance, the SMS message is sent at the end of the payment period.

Delivery of Information upon Request of Customer
By sending a request (SMStext message) to the bank’s service number the customer may request all the information specified above, predefined payment details as well as activate/deactivate the service.

Interference of Delivery of Information
If information cannot be delivered to the customer within 24 hours it is deleted and an error in sending is logged.

Pay As You Go Top Ups

The Mobile Bank is an easy and quick way to top up a pay-as-you-go mobile for yourself or somebody else by sending just one text message. It offers better value as you get a bonus for your calls of up to 30% of the top-up amount when recharging your prepaid card by text message or Internet Bank.

The service is available to Okarte, Zelta Zivtina, Amigo, BiFri card users.

Top up by text message:

  • offers greater convenience as you won’t need to look for a place to buy the top-up coupon;
  • offers better value as, in addition to the top-up amount, you also get a bonus from the bank (in case of Zelta Zivtina, Amigo);
  • is easier to do as you only need to send one text message;
  • makes it possible to top up not only your own but anybody else’s pay-as-you go mobile.

To conclude the agreement, you need to:

  • to open a Salary Account or Private Account with Swedbank,
  • hold a mobile phone using LMT (connection, Okarte, Amigo) , Tele2 (connection, Zelta Zivtina)or BITE LATVIJA (BiFri network with the option to send and receive SMStext messages;
  • sign an agreement on remote banking services inclusive of the services of Swedbank Internet Banking (to be done at any branch of Swedbank),
  • submit an application for the use of the Mobile Bank (to be filled in at any of Swedbank's branches or via the Swedbank Internet Banking – Day to day banking/Mobile bank/).