What am I do to log on to Swedbank Internet Banking
In case of using the card card.
1. Open Swedbank Internet Banking website https://ib.swedbank.lv
2. In the window displayed after opening Swedbank Internet Banking website, use the
relevant fields to enter your User ID and the permanent password:
-
the User ID consists of 6 or 7 digits
and it is indicated in the “Remote Banking Services Agreement” under
Section “User ID”.
-
the password is provided in the closed envelope, which you received upon signing the “Remote Banking Services Agreement” and which has “Password” written on it.
Press Log in.
3. Enter the requested 6-digit code from
the code card in the window displayed.
Press Log in.
4. If you are logging on for the first time,
you will be requested to change the permanent password:
-
re-enter the current permanent password in the
first field,
-
use the second field to enter a new permanent
password. It may be any word in length of 6 up to 16 characters;
- use the third field to re-enter the new password.
Press "Save Changes".
In case of using the code calculator.
1. Open Swedbank Internet Banking website https://ib.swedbank.lv
2. In the window displayed after opening Swedbank Internet Banking website, click on “Code Calculator”, use the relevant fields to enter your User ID and the 8-character code generated by the code calculator.
Code
calculator user manual. 
Press Log in.
How to make payments via Swedbank Internet Banking?
Follow the instruction to find out how convenient and simple Swedbank Internet Banking
is for making payments.
To make a payment, click on the “Payments > Domestic payments” section, select the
necessary payment type, fill out the required information and confirm
the payment.
To pay bills, select the pre-defined payment forms, which will assist
you in paying bills:
Under section “Payments > Domestic Payments”,
use the payment form field “Defined Payments” to select the necessary
company from the bank’s pre-defined payment list.
You can access this list also by using the menu “Payments > My
Defined Payments” and selecting “Add Defined Payment”.
Select the necessary item to open the payment form.
Fill out all the requested information regarding
your payment.
To save payment details and save your time in future, press “Save
and Submit”. From now on, this payment will be available from the menu
“My Defined Payments” under the name you specified.
To make the payment, press button “Submit Order”.
The prepared payment will be displayed for verification as to whether
all data is entered correctly. In the blank field, re-enter the payment
amount and press “Yes”.
The payment is submitted to the bank and will be executed within 15
minutes.
Swedbank Internet Banking can be used to make any payment irrespective of beneficiary.
Additional information is available by calling 67 44 44 44, at the nearest
branch office.
How to log out from Swedbank Internet Banking?
To stop working in Swedbank Internet Banking, click “logout” on the top
of the page. This must be always done to stop using Swedbank Internet Banking.
Useful
On the internet banks first page there are five help links that will help in dealing with online banking.
Demo version - will help you to get known with Internet banks newest version and its basic functions
Get acquainted with the changes- If you already are Internet bank user, this simple presentation will help you get acquainted with the major changes that have taken place in the latest Internet banks environment
Unable to login? - If you have faced with difficulties in logging on your Internet bank, here you can learn the most common causes and how to avoid them
Lost code card / token? - If you have faced with a situation where you have lost the authentication means, here you can learn what to do
Other important things in using Swedbank Internet Banking
-
In Swedbank Internet Banking you can select operations
by clicking on the desired menu.
-
Unlike with regular browsers, you cannot use
the Back, Forward or Refresh (Reload) buttons, all orders must be
given from
menus.
-
If you press a button but there is no immediate
response, do not press the button again. It may be related to a
temporary Internet
or the bank’s server slowdown, and if you press the button
again, one
more order will be sent to the bank. This kind of cases
are usually detected but it may cause financial inconveniences
for you.
-
To receive precise instructions on performing
specific operations, please refer to Swedbank Internet Banking help instruction.
-
For fast navigation, there is a Site Map on the
upper right corner of Swedbank Internet Banking, which will help
you to find
the necessary
section quickly.
-
All users, who have been passive (inactive)
for 10 – 15 minutes, are logged out from
the system.
The user
won’t know
it immediately,
and it will show only by pressing a button
from menus. If you entered some information (e.g.
filled out
a payment order
form) during this
time, the bank won’t receive this information
and you will have to log on to the system
anew.
-
We recommend avoiding lengthy pauses
when information is entered.
-
If a technical kind of error occurs
and your Swedbank Internet Banking session has been
erroneously closed,
you can re-log
on to the system right
away
and continue your work.
