Telephonebank

Telefonbanka

If you don’t have access to the Internet or have an urgent issue, Telephone Banking will be there to assist you with your financial matters.

To use our specialists’ advice and services call the Telephone Banking number on 67 444 444 and authenticate yourself using your Internet Banking means of identification (user number and code card). This way you can solve some urgent matters, set up new banking services agreements and receive advice by making a single call from the comfort of your home.

Telephone Banking provides the following possibilities:

  • Assistance in urgent cases
  • Card and Internet Banking access code blocking if they are lost or you suspect that they may have become available to a third party
  • Notification of insured events
  • Assistance while abroad
  • Assistance in using Internet Banking, Telephone Banking, ATMs and other services
  • Consultations about other financial matters – make an appointment for a consultation over the phone or at branch
  • Applying for new services; setting up, administering and terminating contracts
  • Updating your contract details
  • Paying invoices, making transfers and receiving account statement information – for when you don’t have access to the Internet
  • Give your feedback and suggestions about improvements to banking services or processes

You can receive the following banking services via Telephone Banking:

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